RESERVATION POLICY

Updated: May 1, 2023

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Reservation Policy

• Guests can make their bookings on the website or by contacting the resort directly.

• A valid government-issued photo ID is required at the time of check-in.

• Guests are required to pay a non-refundable booking amount at the time of reservation to confirm their booking.

• The resort reserves the right to deny check-in to guests who fail to provide a valid ID or who have not paid the booking amount.

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Cancellation Policy

• Cancellation of booking must be made at least 48 hours before the check-in date.

• In case of cancellation within 48 hours of the check-in date, the resort will retain the booking amount as cancellation charges.

• In case of a no-show, the resort will retain the booking amount as no-show charges.

• If the resort is unable to honour the booking due to unforeseen circumstances, the resort will refund the booking amount paid by the guest.

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Modification Policy

• Guests can modify their booking by contacting the resort directly.

• Modifications are subject to availability.

• Any modification made within 48 hours of the check-in date will be treated as a cancellation and the cancellation policy will apply.

• Any modification made beyond 48 hours of the check-in date will be subject to availability and may be subject to additional charges.

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Child Policy

• Children below the age of 6 years can stay at the resort free of charge.

• Children between the ages of 6 and 12 years will be charged half the adult tariff.

• Children above the age of 12 years will be charged the full adult tariff.

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Pet Policy

• Pets are not allowed in the resort premises.

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Note: The resort reserves the right to change the reservation policy without prior notice. Guests are advised to check the website for the latest policy updates.